Comments on: Legal Opportunities #1: Speed http://blog.cubesocial.com/2010/02/legal-opportunities-1-speed/ Social CRM for Business Wed, 07 Dec 2011 16:04:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Mark Bower http://blog.cubesocial.com/2010/02/legal-opportunities-1-speed/#comment-46 Mark Bower Fri, 19 Feb 2010 15:59:46 +0000 http://www.connectegrity.com/2010/02/legal-opportunities-1-speed/#comment-46 Hi Jon, thanks for comment.<br>Convenience and speed are often lumped together as the same thing, but I believe they are distinct qualities. As it happens convenience was to be the topic of my next post in this series. Stay tuned....<br><br>Mark. Hi Jon, thanks for comment.
Convenience and speed are often lumped together as the same thing, but I believe they are distinct qualities. As it happens convenience was to be the topic of my next post in this series. Stay tuned….

Mark.

]]> By: Jon Busby http://blog.cubesocial.com/2010/02/legal-opportunities-1-speed/#comment-45 Jon Busby Thu, 18 Feb 2010 17:23:31 +0000 http://www.connectegrity.com/2010/02/legal-opportunities-1-speed/#comment-45 Trouble with speed is that it can diminish the enjoyment of the journey (aka appreciate what you are getting and why you need it)...speed doesn't actually matter that much really. A better word would be convenience. <br><br>What matters is expectation management, communication, understanding a need. Communication that you have recognised the need and this is what you propose to meet it. Could take 30 minutes could take three weeks...doesn't matter which if the client knows when they are getting it. Trouble with speed is that it can diminish the enjoyment of the journey (aka appreciate what you are getting and why you need it)…speed doesn't actually matter that much really. A better word would be convenience.

What matters is expectation management, communication, understanding a need. Communication that you have recognised the need and this is what you propose to meet it. Could take 30 minutes could take three weeks…doesn't matter which if the client knows when they are getting it.

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