Monthly Archives: February 2011

Leave your phones on – How social media is changing business etiquette

As a software start-up building on the Azure cloud, we’re part of the Microsoft BizSpark community. At their last event, there was live video streaming and Twitter interaction throughout. You didn’t need to be in the room to be part … Continue reading

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Organise Around Your Clients

If you are like me, you have had more than one bad call centre experience. You know the ones… you have to repeat the same story three times, wait 20 minutes or more, get sent all over the place, and … Continue reading

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Twitter Clinic: A hashtag case study

Yesterday, inspired by a new starter at CubeSocial, I shared my 5 must-dos to get started on Twitter. I deliberated about whether or not to include hashtags (so called because they start with the # symbol) so wasn’t surprised when … Continue reading

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Twitter Clinic: 5 must-dos to get started with Twitter

So you’ve been encouraged onto Twitter, signed up and created an account. Now what? If you are brand new to social media, it can all seem a bit daunting, so here’s our top tips to get started… Upload a picture … Continue reading

Posted in Social Business | Tagged | 4 Comments